iRexx Technologies Ltd.
Gurugram Office: B-20 & 21, Hartron Complex,
Electronic City, Udyog Vihar Phase IV,
Sector 18, Gurugram, Haryana 122015
Delaware Office: 4023 Kennett Pike #59020
Wilmington, DE 19807
California Office: 465 Fairchild Dr, Ste 230
Mountain View, CA 94043
Email: [email protected]
Write To CEO
Your views and feedbacks are important to us. We are particularly interested in orienting the business needs to suit you. Please do write to [email protected] and be assured of a response.
Complaint For Defective Products
1: The request for complaint of the product shall be resolved within 15 business working days. However if you feel that customer support executive is not able to resolve your complaint then kindly feel free to escalate your matter through mail at Email Id : sup[email protected]. On customer support page you can click on feedback to give in your inputs for us to improve and raise to you expectations and make your shopping the best deal.
1: Refund is processed within 10 to 15 working days.Ex: If amount is deducted from credit card, then the refund will go back to account itself, that is through the same payment mode.
2: If there are any discrepancies regarding the payment like connection has failed between the payment gateway and Internet /Website, then the failure of payment may occur. For such instances immediately forward the mail at [email protected] on priority. For IVR Orders we do require scanned copy /Fax /Identity proof at this mail Id Email Id: [email protected]